Support
General
What is Programino?
Programino is a easy and comfortable alternative IDE (Integrated development environment) for the Arduino™ plattform. The application has everything you need too program easy and comfortable a Arduino™ Sketch (Advanced Editor, Project explorer, Object explorer, Syntax highlighting, Code complete, Web-Editor, Extract HEX-File, Software Debugger, Error Tracker and much more). Read more about the features.
I get an error message?
Please check the news page befor write a message to PROGRAMINO.
How is Programino different from other IDE's and editors?
Programino is easy and comfortable to use and 100% compatible with the original Arduino™ IDE, Libs ect.. Programino use for verify and upload the original Arduino™ IDE (Version 1.6.x or higher). Programino is precisely tailored to Arduino™. This makes it easier for beginners and advanced programmers working. I also continued to develop the IDE and discussed the demands of users. Programino contains a lot of features and tools that make it easier and faster programming.
Why Programino cost money?
There was a lot of work, time and money into developing of Programino. For the future i have planned many new great features and tools that you can update for free. By purchasing a license you can support the development of Programino.
Will there be a Macintosh or Linux version?
No. There is no Macintosh or Linux version planned.
Will there be any updates to Programino?
Yes, we will be constantly updating Programino.
Will I have to pay for Programino updates?
No. Programino minor updates are free.
What guaranties do I have?
We offer a 30 day money back guarantee.
Do you offer a 100% money back guarantee?
Yes, we offer a 100% money back guarantee. We recommend that you test our free trial download before purchasing.
Where can I get support for Programino?
Can I install my license key on another machine?
Yes. You can install Programino on as many machines as you like, as long as it is for your own use (Your licence key is personalized by purchase).
Can another person use my license key?
A license key is for one user only, in the case of home and business licenses.
What languages is Programino available in?
Programino is available in English and German. (You want to help Programino to translate, please contact us).
I found a bug!
Tell us more about the bug. Use the Contact page. We will fix it in the next release!
What is the difference between a Private- and Business License?
The functions of the software are the same, only the license is different. Companies must purchase a Business License.
Purchasing
Who will be processing my orders?
All Programino orders are processed by our e-commerce partner and global reseller 2Checkout. 2Checkout is a well-known payment processor handling sales for thousands of software companies world-wide. Visit 2Checkout's Website to learn more.
Will my order be secure?
Yes. The order forms are run on secure servers, utilizing encryption technology to safeguard all credit card transactions from unauthorized viewing. Industry-standard SSL encryption is used.
How can I pay for Programino?
You can use a credit/debit card, PayPal, a bank/wire transfer or by fax.
How can I obtain an invoice?
If you need a written invoice, our e-commerce partner 2Checkout would be happy to provide you one. For more details please see the 2Checkout page.
What taxes are applied to the initial price?
Tax/VAT is included (exact details are provided before the order is completed). The FAQ page of our e-commerce partner Avangate (now 2Checkout) contains more details.
How do I get the Programino version I purchased?
The latest version of Programino can be obtained from your Download page. There is only one installer for both trial and registered versions.
I have payment related issues. Who should I contact?
For payment related issues or questions please contact 2Checkout at support@avangate.com.